Once we receive your order and it’s accepted we will dispatch your order within 48 hours (this does not include weekends). Any orders placed on a Friday may be dispatched the following Monday. We dispatch all orders via Royal Mail First Class Recorded Delivery and we keep tracking numbers for all orders we despatch.
Please inspect your delivery and report any goods found to be damaged or faulty as soon as you can. If we fail to supply you, or supply you with goods that you find to be damaged, faulty or mis-described after a reasonable examination, we will replace the item free of charge or refund your money. In these circumstances we reserve the right to ask you for independent confirmation of any claimed fault(s)